phychology
service-task 3 (know yourself and make an assessment of yourself)
*8 of excellence in me* :
*8 of excellence in me* :
- honestly
- funny
- faithful
- cares
- humble
- friendly
- kind ^^
- polite
*why customers leave the restaurant and hotel*
- bad service
- the food is not tasty
- waiters are not polite
- too long to wait for a dish
- uncomfortable with the atmosphere of the restaurant
- dirty place
- in a hurry
- the place is too noisy